Privacy Policy
This explains how Questvalley collects, uses, and shares your information when you order from us. We take protecting your data seriously and want you to know what rights you have and how the law backs you up. We use what you give us to run and improve our seasonal fruit delivery service. When you use Questvalley, you're agreeing to how we handle your information as described here.
Interpretation
Words that start with a capital letter have specific meanings in this policy. These definitions work the same whether the term is singular or plural.
Definitions
Here's what we mean by certain terms in this Privacy Policy: • Account is your personal login to access Questvalley's ordering and account features. • Affiliate means any company that controls us, is controlled by us, or shares ownership with us. Control means owning more than half the voting shares or having management authority. • Company is Questvalley, including our website and related services. • Cookies are small files your browser stores on your device to remember your preferences and browsing history. • Country means the United States. • Device is whatever you're using to access our Service. Could be a computer, phone, tablet, or anything with internet. • Personal Data is information that identifies you or could identify you. • Service is the Questvalley website and ordering platform. • Service Provider is anyone or any company that handles data for us. • Usage Data is information we collect automatically while you're using the Service. • Website is Questvalley's online platform. • You is the person or organization using our Service.
Types of Data Collected: Personal & Usage Data
When you order from us, we ask for information to contact and identify you. This includes: • Your name • Email address • Shipping and billing address • Phone number for delivery • Any messages you send through our contact form • Usage Data We collect Usage Data automatically when you browse the Service. This covers your device's IP address, browser type and version, pages you visit, timestamps, time spent on each page, device identifiers, and diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking tools to monitor what happens on our Service and remember what you like. These help us gather information and make the ordering experience better. • Cookies or Browser Cookies store preferences and session info on your device. You can set your browser to block them or give you a warning. • Web Beacons are tiny electronic files in parts of our Service and emails that track visits and engagement. We use Session and Persistent Cookies for basic functions, tracking your cookie consent, and keeping your account working. Check out our Cookies Policy for more.
Use of Your Personal Data
We use your information for these reasons: • Providing and maintaining our seasonal fruit ordering Service and keeping track of usage. • Managing your Account and registration. • Fulfilling orders and processing payments. • Contacting you about orders, delivery updates, or account changes through email, phone, or SMS. • Sending you info about fruit availability, what's in season, and harvest dates. • Handling customer requests and support questions. • Managing business transfers or acquisitions. • Running analytics, tracking usage patterns, and improving the Service. We may share your info with Service Providers, business partners, or if you say it's okay.
Retention and Transfer of Your Personal Data
We keep your data only as long as we need it for what we described above. We hold onto information when the law requires us to. Your info gets processed at our offices wherever our team operates. That means your data might be transferred to and stored on computers outside your state or country. By agreeing to this Privacy Policy, you're agreeing to that.
Delete Your Personal Data
You can ask us to delete your Personal Data. Our Service lets you update, change, or remove certain information from your Account whenever you want. We might need to keep some things if the law says we have to or if we need your order and transaction history.
Disclosure and Security of Your Personal Data
If Questvalley gets merged, acquired, or we sell our assets, your data might be transferred. We'll let you know before that happens. We may share your Personal Data if the law requires it or if we get a valid request from authorities or courts. We care about keeping your data safe, but nothing over the internet is completely secure. We use standard industry protections, but we can't promise 100% security.
Children's Privacy
The Service isn't for anyone under 18. We don't knowingly collect personal information from kids. If you're a parent or guardian and think your child gave us their info, contact us right away. We'll remove it from our servers.
Links to Other Websites
The Service has links to websites we don't run. Clicking them takes you elsewhere. Read the privacy policy on any site you visit. We don't control what third parties do and aren't responsible for their content or privacy practices.
Changes to this Privacy Policy
We update this policy from time to time. Changes show up here, and we'll email you or post a notice on the Service before they go live. This policy became effective August 20, 2026.
Contact Us
Questions about this Privacy Policy? Email us at info@questvalley.space.